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Credit Policy
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Orders placed by new accounts are subject to prior credit approval, cash in
advance, or credit card. Past due accounts will be subject to a finance
charge of 1 1/2% per month unless other terms or conditions have been
established with our accounts receivable department.
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Terms and Conditions
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All invoices are subject to payment terms of 1% 20, net 30. Special terms and
conditions can be established based on volume and incentives.
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Orders
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All orders must be received via hard copy. No verbal orders will be accepted.
Complete and clear specifications must be received for order acceptance.
Orders which need clarified will be put on hold, and
the order date will be the date on which the questions have been answered via
hard copy.
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Acknowledgment
of Orders
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Orders will be acknowledged via fax or email within twenty-four hours after
they are entered. It is the responsibility of the distributor to check the
factory’s interpretation for accuracy.
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Pricing
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All quotes are valid for thirty days
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Composition
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All pricing is based upon negatives or camera ready artwork. All supplied
artwork is subject to factory approval. After completion of an order, all
artwork provided will be returned to the distributor with the invoice and
production samples, unless otherwise specified.
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Reorders
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Reorder files and all other related materials will be maintained for thirty
six months from the date of the last order.
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Cancellations
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Canceled orders will be invoiced $10.00, plus all other accumulated costs.
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Complaints and Returned Product
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Complaints should be made within a reasonable period of time depending upon
the type of problem. Prior approval must be given before product can be
returned for replacement or credit.
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